November 1, 2024
Holton Consulting Group, Inc.
CREATING EXTRAORDINARY LEADERS,
ENGAGED EMPLOYEES, AND LOYAL CUSTOMERS
If you want engaged employees who perform in extraordinary ways...
If you want a team that's excited about your products and services, your customers, and your bottom-line success...
If you want a team who is enthusiastic, creative, positive, open to change, and willing to take the initiative to go above and beyond...
If you want to be an Extraordinary Leader who inspires Extraordinary Teams...
You're in the right place!
Find out if you are an "Engagement-Driven Leader" by taking our 12-point Assessment!
Here's How We Can Help You
Creating Extraordinary Customer Service ... and a Loyal Customer Fanbase!
We are thrilled to announce our partnership with Communico, a leading provider of customer service solutions! Our President, Cher Holton is a Certified Master Facilitator for Communico's MAGIC® solutions -- programs that create strong, empowered teams guaranteed to deliver exceptional customer experiences every time!
The MAGIC® program is grounded in best practices that prioritize empathy, respect, and accountability, allowing your team members to move from transactional interactions to relational, results-oriented experiences that turn your customers into raving fans!
We make it easy for you to bring your team together virtually or face-to-face, to discover the power of MAGIC's unique 33 Behaviors which are both measurable and replicable. We use client-specific scenarios to build the skills and understanding of your team members, and focus on behaviors as opposed to scripts.
Click here for more information about the variety of MAGIC® Programs -- and request Cher Holton as your facilitator. Don't forget to let them know we sent you! We can't wait to embark on this transformative journey with you and your team.
Extraordinary Leadership™ Think Tanks
Bringing Leaders Together In A Masterfully Facilitated Think Tank Setting, Focused On Specific Leadership Issues.
Presenting With Pizzazz™ Mentoring and Coaching
Powerful Coaching and Mentoring Programs To Improve Presentation Skills Of Executives, Managers, SME's, And In-House Trainers. We offer individual and group Training/Coaching, and Confidential Mentoring Programs.
Resources and Articles to Help You Be Extraordinary!
This section is packed with articles and resources, all designed to help you engage employees, build effective and committed teams, and be an even more Extraordinary Leader.
Products and Resources
We've written several books designed to facilitate your Extraordinary Leadership Journey. We've also created some really cool products that make excellent gifts and reminders of the skills you are building in your team.
Getting to Know Us!
We're Cher & Bil Holton, and we consider it our privilege to work with you and your team to help you "Be Extraordinary!"
Since 1984, we've been helping corporate leaders and teams "Be Extraordinary!" Our unique Extraordinary Leadership™ Think Tanks, TurboTraining™ and keynotes, Retreat Forward™ Team Building, and targeted coaching sessions are practical, interactive, results-oriented, research-supported, and lots of fun to boot!
The programs we present are deeply grounded in Positive Psychology, Neuroscience, and the Psychology of Optimism, along with our own corporate experience in the trenches. We know what works, and we know how to share it!
Creating customized experiences for our clients is what we do best. Our passion is helping leaders bring out “The Extraordinary You” within each individual, so everyone on your team can be more productive, more engaged, more optimistic, and more excited about the work they do.
We are prolific authors, perpetual learners, and ardent believers in practicing what we teach. Because we always encourage people to think outside the box and stretch their limits to "Be Extraordinary," we take regular “Indiana Jones” vacations (white water rafting, sky diving, fire walking, ballroom dancing, etc.) to continually stretch our limits!
You can read more about us here.
How We Work
Schedule a chat with either one ... or both ... of us to discuss your potential project/need.
Click here to schedule a complimentary Zoom or phone consultation
We will submit a brief proposal for your review, outlining logistics and deliverables, customized for your needs, and your financial investment.
Rather than identify costs for each individual segment, we prefer to offer a reduced all-inclusive price for the entire project. That way, you can feel comfortable contacting us whenever you feel a need, and we can provide additional service as we see it needed without renegotiation of fees. In addition, you know exactly what this project will cost you, with no hidden fees or surprises.
Once we agree on all the details, we will submit a Letter of Agreement, outlining the project logistics and expectations, for you to sign. This will lock in your date(s) and financial investment.
(While you are reviewing the Letter of Agreement, we will hold your requested date(s) with the right to first refusal for two weeks. After two weeks, the dates will become available until a signed Letter of Agreement is received.)
We deliver an incredibly successful program or project, guaranteeing we are fun and easy to work with! You have unlimited consultation access with us throughout the life of your project, and we will include recommendations for next steps, if desired.
And repeat ...
Can you say “WOW”! I mean can you say “WOW”! Cher is CHARISMATIC, HONEST, ENERGIZING, and RIGHT ON for transforming individuals and teams! I highly recommend your organization using Cher and her expertise to transform your organization and you.
Richard Palsha
Former Manager, Trng & Ldsp Dev.; Swisher International, Inc.
You're awesome! That was a terrific brainstorm session and you managed the large group like an absolute pro! You were perfect for the task, and it was great working with you! Use me as a professional reference if you ever need one.
Amy Rosen
Chief Marketing Manager,
People's Trust Insurance Co.
I was part of Sprint PCS start-up team in Fort Worth, TX, and I have tremendous vivid joyful memories of each of our meetings! Your insight, knowledge, caring and wisdom have helped me to grow as an individual, as a person, and as a manager of people. … Your books, along with our meetings, have helped me complete my managerial philosophy, as well as help me to be successful in life. I often quote you (and give you credit!) in my training. You are awesome!
Jorge Molina
VP, Customer Relations/HRD
Beachbody
Frequently Asked questions
About Our programs
You have options when you work with us! Depending on your needs, we offer keynote presentations; Think Tank Facilitated Discussion Groups; Relationship-Building Retreats; TurboTraining™ (30-minutes up to 3 hours on a targeted topic); Interactive Keynotes; and 1-0n-1 or Group Mentoring. We also offer Retainer Consulting, which is like having us on your Speed-Dial whenever you need our expertise!
Absolutely! In fact, there is nothing we enjoy more than gathering folks together on Zoom to participate in high-content, extreme interaction sessions! We have worked to refine our virtual skills so we can offer virtual sessions for small groups as well as huge conferences!
We love involvement and interaction ... all with a purpose! Every activity is debriefed so people leave knowing exactly what the activity focused on, and how to integrate the learning back into the workplace. We believe in high content, and a lot of fun ... and no one leaves saying "It was fun, but what was the point?" Instead, they say, "WOW! I can really use this right way!"
Absolutely! In fact, every program or project we offer is customized to the specific needs of our clients. We do not offer "Off the Shelf" programs, because we recognize every organization is unique, and the participant mix responds to specific techniques. Our job (and we love it) is to customize -- or as we like to say, "customer-ize" -- the content and activities to resonate with the needs of each individual and/or group.
About Our Logistics
That's a great question that seems like it would be easy to answer! But we do not offer a one price fits all approach. Our fees are 'Project Based' meaning that rather than identify costs for each individual segment, where you have to think about “punching a clock” for every contact and telephone consultation, we prefer to offer a reduced all-inclusive price [including all administrative, materials, and (for in-person events) travel expenses] for the entire project. That way, you can feel comfortable contacting us whenever you feel a need, and we can provide additional service as we see it needed without renegotiation of fees. In addition, you know exactly what this project will cost you, with no hidden fees or surprises.
We always share a brief proposal outlining the expectations, deliverables, and your financial investment ... and discuss it with you to find a fee that meets your needs within your budget. (If we are unable to do so, we have access to a storehouse of qualified professionals we can recommend who fit into a variety of fees. We always acknowledge when we may not be the best resource for you, and are happy to refer our colleagues.)
We would love to do that! We have books and other resources which supplement the topics we specialize in, and recognize the value-added that these resources can provide to reinforce what is being taught in our programs and increases your ROI! We offer special client discounts on our books when they are included as part of a program -- or we can make ourselves available following programs to offer our resources to participants.