25 Cringe-Worthy Phrases Leaders Use That Rob Them of Their Credibility ... and How to Retool Them!
Are you sabotaging your credibility and effectiveness as a leader, simply because of the phrases you are using? Can words make that much difference?
This incredible little book is deceptively deep, as it completely shatters the validity of many of the phrases leaders are using every day! Get ready to be rocked out of your habitual way of thinking and talking, as these two extraordinary thought leaders guide you on a journey of discovery, based on the power and impact of the words leaders use.
Best of all, the book is designed in an easy to read, fun to discuss format, which makes it perfect for personal development, leadership coaching and mentoring, and team discussions. Every leader, at every level, needs to have this book on their desk, on their computer, and in their hands!
Soft-cover print version: 5.5x6"; 196 pages; illustrated.
HOW THE BOOK IS LAID OUT
Each chapter is based on a specific phrase that leaders use, and includes 5 segments:
THE TABLE OF CONTENTS
Introduction
#1: It’s Always in the Last Place You Look
#2: It Is What It Is
#3: I Had No Choice
#4: Practice Makes Perfect
#5: Do MoreWith Less
#6: Work Smarter, Not Harder
#7: What Goes Around Comes Around
#8: He/She Pushes My Buttons
#9: You’re Right Where You’re Supposed To Be
#10: Nothing Good Lasts Forever
#11: Fake It Till You Make It
#12: He/She Made Me So Mad
#13: YOLO: You Only Live Once
#14: It (a negative experience) was a Blessing
#15: Par For the Course
#16: Silo Management
#17: No Problem
#18: Everything Happens For A Reason
#19: Let’s Reach Consensus
#20: I’m Throwing Him/Her Under the Bus
#21: If It’s Not One Thing … It’s Another
#22: My Bad
#23: Better Late Than Never
#24: Open Door Policy
#25: Birds of a Feather Flock Together
Summary Chart
In our opinion, one of the critical skills a leader must develop is the ability to identify options. Being able to look at a situation from several different angles, then forming alternatives for action, will help you maintain your confidence, inspire your people, and always stay in control—no matter what. Plus, it's a great skill to teach your people. (Page 16)
"I didn't have a choice" moments are cop-out moments! Essentially, you choose powerlessness and victimhood over accomplishment and achievement. "I didn't have a choice" moments are cries for sympathy or collusion-seeking for your declared victim staus. ... One of the best empowerment gifts you can give your direct reports is the following statement: You will manage your life when you manage yourself, and you will manage yourself when you manage your choices. (Pages 20, 26)
Effective leaders take the time to understand the qualities they need to lead and mentor others. They work on developing these core abilities, and move forward confidently, knowing they are getting better as they continue using the skills that characterize extraordinay leaders. (Page 82)
The status quo is merely convenient and familiar. And oftentimes it makes difficulties out of opportunities. In forward-thinking organizations, the status quo is simply unacceptable. Questioning the status quo is healthy. Throoughly engaged employees see the upside of challenging the status quo. And one of the highest callings of extraordinary leaders is keeping the status quo in its place—far behind company growth, profitability, and sustainability. In fact, our favorite recommendation is to constantly challenge "unquestioned answers." (Page 110)
When someone brings another person's problems to you, your first question needs to be, "Have you talked with him/her about this?" Many problems disappear when you refuse to get caught in the middle. Encourage all employees to refuse to discuss an issue when the person being talked about is not present. (Page 173)
Get to know a little about Cher and Bil Holton
Cher Holton, Ph.D. & Bil Holton, Ph.D. are consummate team builders, facilitators, coaches, and prolific authors, focusing on Extraordinary Leadership and Employee Engagement! Their programs are customized and highly interactive, and their work is deeply grounded in Positive Psychology, Neuroscience, and even Quantum Physics, as well as their own research and extensive corporate experience in the trenches. Their passion is helping leaders bring out "The Extraordinary You" within all their people, so they can be more productive, more engaged, more optimistic, and more excited about the work they do!
Read their blogs, packed with excellent ideas, strategies, and techniques at HoltonConsulting.com
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